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about the 21st agency

We were built for brands with bigger questions than, “Can you make this look better?”

The 21st Agency is a women-owned, Tampa-based marketing firm specializing in strategic brand growth for mid-market and enterprise organizations. Founded in 2016, we began as a modern marketing agency built around creative problem-solving in a fast-changing world. Today, we serve beauty and healthcare groups, food and franchise systems, hospitality brands, growth-stage companies, and federal partners.

But the work has never been about doing more marketing. It has always been about solving the right problem.

the meaning behind 21

At first glance, our name points to the 21st century.

Modern. Forward-moving. Built for what is next. 

But the deeper story is June 21st, the Summer Solstice. The longest sunlit day of the year. Also, not coincidentally, our founder’s birthday. That idea of light has shaped the agency from the start, and as we continually look to a bright future.  We celebrate the idea that light brings truth, and truth brings clarity.  

And without clarity, we’ll never cut through the noise to make a real impact with your consumer or brand story.

THE 21ST
AGENCY

THE 21ST
AGENCY

OUR VISION

 

We simplify the complex.

 

We bring clarity to complex brand stories, digital solutions, and an ever-changing toolbox of tech. Our clients should rest easy knowing that our methodology reveals root cause, delivering the truest version of the story or solution without distractions.  Simplicity – where others cause confusion – instills consumer confidence. 

 

OUR MISSION

 

Solving what actually matters.

 

We execute on the why. Before we define, design, or deliver anything, we make sure we’re solving the right problem. That discipline — to slow down enough to get it right — is how we drive results that last.

 

OUR VALUES

Our work is guided by five core values.


01 / Operate with Integrity

Trust is non-negotiable.

We treat clients, partners, and one another with transparency, accountability, and respect. We say what we mean. We do what we say. We own the outcome.


02 / Foster Innovation

We do not chase new for the sake of new. 

We challenge assumptions, embrace fresh perspectives, and use innovation to create work that actually moves brands forward.


03 / Stay Nimble

Change does not scare us.

We adapt quickly, test intelligently, and move with the market without sacrificing clarity or discipline.


04 / Think Like Leaders

We lead with an owner’s mindset. 

That means taking responsibility for outcomes, not just tasks. We make decisions with long-term impact in mind and treat every client’s business like it matters. Because it does.


05 / Act with Urgency

We move with intention.

Not panic. Not chaos. Urgency with focus. We eliminate unnecessary complexity so what matters most can shine.


MEET THE TEAM

This is a place where people come first. We love our team. We care about everyone’s talent, but more importantly we care about them as human beings.

Our fearless leader, visionary, and strategy-wired brand marketer whose tenure and talents have landed viral hits, front-page headlines, and a podcast built on the stories founders never tell.

Favorite App:
Spotify

Hidden Talent?
Internationally-ranked inline speedskater.

BRITTANY WARD

Founder, CEO

Jack of all trades from strategy to content creation to paid ads; taking anything you throw at him and turning it into results that’ll more than exceed your expectations.

Favorite App:
Threads

Hidden Talent?
Abstract Painting, Halo 3 ranked, knowing random facts

CHRISTIAN ANDERSON

Agency Director

The performance-focused brain behind our paid ads, equal parts creative strategist and data nerd, turning clicks, views, and impressions into the kind of results businesses actually care about.

Favorite App:
Pinterest (or Google Sheets)

Hidden Talent?
Irish Good-byeing

JACKIE BLAISE

Growth Manager

The strategy-meets-content mind behind scroll-stopping social, turning brand stories into content that actually lands.

Favorite App:
Pinterest or Spotify

Hidden Talent?
Green thumb, astrology chart and tarot card reader.

KATIE BEUTER

Social Media Manager

Graphic designer with a passion for branding, visual storytelling, and making cool things people actually remember. 🙌🏻

Favorite App:
Instagram or YouTube

Hidden Talent?
I played drums for a hardcore metal band for about 10 years.

SCOTT HARPSTER

Graphic Designer

You may know her as that girl with her finger on the pulse of the latest TikTok trends, but she also brings a sharp strategic lens and an organized, thoughtful approach to social content and influencer management.

Favorite App:
Tiktok and Pinterest

Hidden Talent?
Thrifting and knowing the PERFECT coffee

SHAYLEEN PALACIOS

Marketing Coordinator

From Nashville, now based in Tampa, I’ve spent the last six years helping businesses, brands, and creators grow through strategic social media and content marketing while also building my own personal brand. Outside of work, you’ll usually find me diving into all things health, wellness, faith, and travel, or exploring new, local coffee shops!

Favorite App:Instagram & Substack

Hidden Talent?Packing a carry-on like it’s a competitive sport!

MADDEE GRACE CANDLISH

Marketing Coordinator

Design intern who loves making really cool visuals and turning graphics into an engaging experience.

Favorite App:
Pinterest

Hidden Talent?
Trying to find it – It’s hidden

HELENA PAMPLONA

Design Intern

Graphic designer with a passion for branding, visual storytelling, and making cool things people actually remember. 🙌🏻

Favorite App:
Cursor

Hidden Talent?
Soccer

ADAM LANG

Web Developer

The ultimate office morale booster and head of executive security. Specializes in real time sentiment analysis, high value nap optimization, and ensuring no drop of dropped food goes unmanaged.

Favorite App:
DoorDash (for the smells) or Postmates

Hidden Talent?
Knowing the exact microsecond a delivery driver steps onto the street.

WALTER WARD

Chief Bark Officer

The future game-changer who lives for big ideas, high-impact strategy, and creating work that stands out. Ready to bring your unique skills to the table and grow with a team that moves fast?

THIS COULD BE YOU!

Come Join 21A!

HUMBLE BRAGS